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Soft Services Manager

Insight Executive Group Limited
Posted 3 days ago, valid for a month
Location

Dartford, Kent DA4 9EA

Salary

£30,000 - £45,000 per annum

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Contract type

Full Time

Sonic Summary

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  • Salary: Up to £40k
  • Experience Required: Minimum 2 years management experience (ideally in the NHS)
  • Full-time permanent position overseeing Cleaning and other soft FM provisions for healthcare client in Kent
  • Responsibilities include leading a team of supervisors, ensuring HR procedures are applied, adherence to brand standards, and compliance with company and client policy
  • Successful candidate should have strong communication skills, ability to manage teams, Soft FM management experience, and excellent financial acumen

Insight Executive group are working in partnership with a leading global service provider who are looking to recruit a Soft FM Manager to oversee their Cleaning and other soft FM provisions for their healthcare client in Kent.

This role would be ideal for someone with Soft FM multi-disciplinary management experience as well as experience of working within an NHS Trust.

The role is a full-time permanent position with a salary of up to £40k with an ASAP start.

The successful Soft FM Manager will be responsible for:

  • leading a team of supervisors with responsibility for ensuring HR procedures are applied including rostering, annual leave, appraisals, absence and performance management, recruitment, and development
  • adherence to brand standards as indicated via patient satisfaction surveys, brand audits, mystery shopper and customer satisfaction results, developing and delivering action plans to address shortfalls identified
  • compliance with company and client policy and procedures

The successful Soft FM Manager will be able to demonstrate:

  • strong communication skills with passion for great service
  • managing teams (upwards of 80 staff)
  • Soft FM management experience across multiple areas
  • minimum 2 years management experience (ideally in the NHS)
  • excellent financial acumen
  • excellent communication skills

If you match the above criteria, please send your CV through for a discussion about the role - many thanks.

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