Credit Controller

Business Unit: Restore Datashred

Location: Crayford, DA1 4QX

Contract Type: Permanent - Full Time

Hours: 37.5 hours per week

Salary: £25,000 - £29,000 per annum

Are you ready to take control of the numbers and drive real results for a leading company in secure data destruction? At Restore Datashred, we're looking for a Credit Controller with a passion for collaboration and a keen eye for detail to join our dynamic team. If you're a tenacious, customer-focused professional who excels in managing complex accounts, we want to hear from you!

In this role, you'll take charge of debt collection with autonomy and precision, overseeing customer accounts and consistently reducing our DSO. You’ll become the go-to for all credit control issues on your ledger and be proactive in managing collections across our impressive client base. Your professionalism, tact, and judgement will ensure high customer satisfaction while you work closely with multiple teams to keep our standards top-notch.

RESPONSIBILITIES

Own the Credit Control Process: Be the main point of contact for all credit control issues, engaging directly with clients and working to resolve debt challenges
Build Relationships: Attend meetings with key customers and sales teams, acting as a trusted advisor on credit matters
Drive Results: Prepare court paperwork when necessary, meet deadlines, and work to resolve debt issues for clients in liquidation
Collaborate Across Departments: Partner with cash allocations, invoicing, and other teams to ensure seamless service and problem-solving
Achieve KPIs: Meet performance targets set by your line manager, ensuring the highest standards in all aspects of credit control

ABOUT YOU

Experience with large, multi-location blue-chip clients (preferred)
Strong knowledge of technical and legal credit issues
Excellent communication, negotiation, and influencing skills
Advanced Excel skills for managing and analysing data
Confidence in managing high-pressure situations and deadlines
A CICM qualification is a plus!

Benefits

23 days annual leave
Bonus scheme available
Hybrid working model - 2 days WFH
Free parking
Pension scheme