About The RoleAs a Credit Controller, you will manage and collect customer accounts to ensure high satisfaction and effectively reduce debtor balances. Your role includes being the primary contact for credit control issues, attending meetings with major customers and Sales to discuss debt, and handling court paperwork and liquidation processes. You will work closely with cash allocations and invoicing teams, maintain detailed credit control records, and provide support to other team members as needed. Proactive management of company debts, collaboration with various departments, and achieving KPIs set by the line manager are key aspects of this role. Key Responsibilities:

Take a proactive role in managing and collecting company debts

Be the point of contact for all credit control issues for your ledger

Attend meetings with large customers to discuss debt issues

Attend Sales meetings to discuss customer debt issues

Raise court paperwork as required and ensure all court deadlines are met

Efficiently manage customers in liquidation processes to a satisfactory resolution

Collaborate with cash allocations and invoicing teams to maintain high standards

Work closely with all departments across the division to resolve issues

Provide cover for other members of the credit control team as needed

Keep detailed credit control notes on the system and regularly send customer statements

Meet KPIs set by the line manager

About you:

Experience dealing with large multi-location blue chip clients

Significant experience handling technical and legal credit issues

Strong communication, negotiation, and influencing skills

Advanced Excel skills with the ability to analyse large volumes of data

Experience working to strict deadlines

CICM qualification is an advantage

About The CompanyRestore Datashred is a leading provider of secure document destruction services, helping businesses manage and dispose of confidential information safely and sustainably. Our services ensure compliance with data protection regulations while promoting environmental responsibility through recycling initiatives.

DS Credit Controller