- Take a proactive role in managing and collecting company debts
- Be the point of contact for all credit control issues for your ledger
- Attend meetings with large customers to discuss debt issues
- Attend Sales meetings to discuss customer debt issues
- Raise court paperwork as required and ensure all court deadlines are met
- Efficiently manage customers in liquidation processes to a satisfactory resolution
- Collaborate with cash allocations and invoicing teams to maintain high standards
- Work closely with all departments across the division to resolve issues
- Provide cover for other members of the credit control team as needed
- Keep detailed credit control notes on the system and regularly send customer statements
- Meet KPIs set by the line manager
- Experience dealing with large multi-location blue chip clients
- Significant experience handling technical and legal credit issues
- Strong communication, negotiation, and influencing skills
- Advanced Excel skills with the ability to analyse large volumes of data
- Experience working to strict deadlines
- CICM qualification is an advantage