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Customer service representative
Customer Service & Sales Advisor

Customer Service & Sales Advisor

Insight Select Ltd

Posted 3 days ago, valid for 4 days

Dartford, Kent DA4 9EA

Full Time

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Sonic Summary

My client is seeking a motivated Customer Service & Sales Advisor for their Dartford location, with both full-time and part-time positions available.
The full-time role offers a salary of £27,477 for 40 hours per week, while the part-time position offers a pro-rata salary of £10,990 for 16 hours per week.
Candidates should have previous experience in customer service, retail, or operations, and possess excellent communication and problem-solving skills.
Responsibilities include processing orders, managing returns, and ensuring exceptional customer service through effective communication.
This is a fixed-term contract position until December 31, 2025, and requires a proactive individual who thrives in a fast-paced environment.

Customer Service & Sales Advisor// Dartford // 1x Fulltime 1x Part time // Fix Term ContractMy client is looking for a motivated and passionate Customer Service & Sales Advisor to join their growing team. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, this role could be the perfect fit for you.As a Customer Service & Sales Advisor, you will be the first point of contact for customers via phone and email. Your responsibilities will include handling inquiries, processing orders, managing returns, and ensuring world-class customer service. You will work both independently and collaboratively to meet performance targets while building strong relationships with customers.Key Responsibilities

Process customer orders accurately and efficiently using Salesforce and Sage
Manage time effectively to ensure high productivity and service quality
Build and maintain strong customer relationships through excellent service
Provide accurate stock and pricing information to customers
Resolve customer inquiries professionally and efficiently
Collaborate with internal teams to meet business objectives

What We’re Looking For

Customer-focused mindset with a passion for delivering great service
Excellent verbal and written communication skills
Proactive and self-motivated individual who thrives in a fast-paced environment
Strong problem-solving skills with a solutions-focused approach
Good IT skills, including MS Office (Salesforce knowledge is a plus)
Previous experience in customer service, retail, or operations is desirable

Package:Customer Services and Sales Advisor

Full time, 40 hours per week, 08:30-17:00
Salary £27,477
On site
FTC until 31 December 2025

Customer Services and Sales Advisor

Part time 16 hours per week (either 2 days 8hours/4 days @4hours a day)
Salary £27,477 pro rata (£10,990)
Onsite
FTC until 31 December 2025

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