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Contract: Permanent
Hours: 0900 1800 M/F
Location: Dartford
Why work for DACHSER?
Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
Pension Contribution
27 Days Holiday + Bank Holidays
Employee Assistance Programme
Discount Platform
Life Assurance Benefit
Cycle To Work Scheme
Purpose Of The Role:
To complete electronically the customs entry requirements for European Road Operations and Air and Sea Logistics in response to customer requests. Completion of customs administration whilst adhering to and complying with company and eternal authority and customs requirements and legislation.
Key Accountabilities:
Liaise with customers (internal and external where necessary) to obtain clearance instructions and information required to complete the customs declaration prior to shipping
Review customer documentation to ensure all data sets required are present before commencing customs clearance. This includes, but is not limited to, checking information such as EORI, commodity codes, tariff informations, customs procedures, licence requirements and any other formalities applicable to the movement
Ensuring embargo checks o shipments have been completed by the appropriate department prior to shipping.
Submitting customs declarations to HMRC using the appropriate software
Submitting transit declarations to HMRC using the appropriate software
Problem solving and liaising with appropriate team to ensure issues or potential issues are known within the team
Responding to CDS notifications and reports
Updating monthly exchange rates and commodity codes revisions
Checking entries accuracy and calculation of VAT/DUTIES if required
Ensuring compliance of standard operating procedures for Customs and AEO process
Direct liaison with UK Customs Manager, supervisors, team leaders and any customs authorities, such as HMRC, where necessary
Liaise with Datafreight and Dachser IT to resolve technical problems with software
Take responsibility for being knowledgeable with topics that have an impact on the customs department
Display Dachser values in your day to day work ethic
Ensuring compliance of standard operating procedures for Customs and AEO process
Skills & Experience:
Excellent communication skills with the ability to communicate verbally and in writing
An awareness of European geography
Ability to listen to others and understand the situation from their perspective
Excellent problem solving and analysis skills
Ability to deal with problems efficiently and professionally
Mathematical and computer literate
Attention to detail and a high level of accuracy
A high customer service orientation with a passion for delivering quality
Highly adaptable
*Please note that you will be required to work some bank holidays, any bank holidays worked are given back with a day off following the bank holiday. *
