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Solution Analyst

Bridge Recruitment UK Ltd
Posted a day ago, valid for a month
Location

Dartford, Kent DA4 9EA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are hiring a Solution Analyst to join our Services Team and assist customers in onboarding and configuring our software platforms.
  • This role requires 2-3 years of experience in software support, training, or implementation.
  • The Solution Analyst will provide training, support, and troubleshooting while collaborating with the Development Team.
  • The position offers a salary range of $60,000 to $75,000 per year based on experience.
  • Ideal candidates are customer-focused, technically savvy, and possess strong communication skills.

We're Hiring: Solution Analyst Join our Services Team as a Solution Analyst and play a key role in helping customers onboard, configure, and maximize our software platforms and third-party systems. This is a semi-technical, customer-facing role where you'll provide training, support, and troubleshooting while working closely with our Development Team. What Youll Do: Guide customers through onboarding and setup. Train users to get the most out of our software. Support troubleshooting and system queries. Work with the Development Team to improve our platforms. What Were Looking For: Customer-focused with great communication skills. Technically savvy and quick to learn new software. Problem-solver with a proactive approach. Experience in software support, training, or implementation is a plus. Full Priduct training provided. If youre passionate about tech and customer success, apply now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.