We have an exciting opportunity as we are growing out team for a Sales and Procurement Coordinator to join Langley!
Please note that this role is office based in Daventry.
Job Purpose:
To deliver exceptional customer service to a variety of internal and external clients. To work as part of a small sales team, where a commitment to supporting others and working collaboratively to achieve results is paramount.
Being confident in dealing with multiple contractors and suppliers on a daily basis. Having experience using Microsoft Office applications and the ability to complete multiple tasks within tight timeframes.
Key Accountabilities:
- To process sales & purchase orders to company procedures, liaising with Credit Control where required. Check all orders before issuing them to the warehouse and accounts.
- To organise direct deliveries for orders, liaising with suppliers & customers.
- To allocate daily orders against the stock, so invoices can be raised.
- To process and post invoices daily to customers.
- To deal with telephone, fax, or email enquiries from contractors, suppliers, and external Sales team.
- To produce quotations to contractors in relation to price enquiries. To understand margins and guidelines regarding quotations for contractors and special project-specific pricing agreements. Other quotations are to be checked before sending.
- To ensure efficient communication between Sales Office and the external Sales team, including appropriately updating the company project database to ensure full documentation of any communications regarding projects.
- To fulfill purchase invoice checking and authorisation.
- To resolve customer invoice queries, contra-charges & credit requests, liaising with Credit Control to ensure issues are dealt with efficiently.
- To fulfill Sales Office administrative duties including logging of design request forms and distribution of drawings to clients/contractors as necessary.
- To organise contractor collections from the site and issue credits.
- To advise contractors of forthcoming deliveries.
The above list is not exclusive or exhaustive; postholders are expected to be flexible in line with the needs of the post, department and the Company.
As a Langley employee, you will be expected to:
- Embrace, champion, and lead the industry by torch-bearing our company values: SPIRE.
- Safety
- Purpose
- Innovation
- Responsibility
- Expertise
- Ensure that you fully understand the company and department business plan and how these impact your day–to–day responsibilities.
- Always maintain a smart and professional appearance.
- Liaise with your line manager to understand your objectives and goals.
- Liaise and communicate with internal colleagues positively and proactively.
Qualifications:
-A-Level of equivalent
Experience:
-Working within an office environment.
-Working on own initiative and as part of a team.
-Working to tight deadlines.
-Experience in dealing with customers.
-Developing and implementing procedures.
Knowledge:
-Computer literate in spreadsheets, databases, e-mail, and internet.
-Knowledge and understanding of the Internal Sales environment.
-Customer Service
-Liasing with Suppliers in and out of the UK.
Skills and Abilities:
-Verbal and written communication skills.
-Organisation skills.
-Able to work under pressure and tight deadlines.
-Ability to manage multiple tasks.