Regional Account Manager

Location: Daventry, Northampton.Hours: 37.5 hours per week (Flexible, including travel to client sites)Salary: £38’000 - £40’000 Per annumBonus Scheme: Based on key targets and performanceCompany Car: Provided along with a fuel card.Reporting to: National Account Manager

An exciting opportunity has arisen to join one of the UK’s leading recruitment businesses, consistently recognised as a Times Top 100 employer.

Pertemps Network Group are looking to appoint a Regional Account Manager to cover 6 key locations for a major Blue-Chip client in the Northampton area.

Responsible for revenues of around £30 million, covering temporary drivers, the role will be to provide leadership and support to a number of on-site staff whilst ensuring exceptional levels of service to our customer.

A strategic thinker with previous experience of high-volume recruitment activity into an on-site environment, you will be tenacious, commercial astute and with a proven track record of working to challenging KPI’s. Whilst experience of the logistics recruitment sector would be of benefit, we will consider candidates from related or similar environments.

Overall responsibility for:

Client Relationships

Supporting and managing a team of 5 colleagues.Conflict escalation and resolution

Recruitment strategiesComplianceFulfilment of plans based on forecasted requirements and against the SLA.Strategic planning for Peak Periods within the business.Managing budgets.

Supporting the reduction of RTC’s

If you’re ready to take on a challenging and rewarding role, we’d love to hear from you!

Key Responsibilities:

• Client Relations: Build strong partnerships with clients to ensure satisfaction and alignment with business objectives.
• Team Leadership: Lead and develop your team, setting clear performance goals and development plans.
• HR Leadership: Act as the senior escalation point for HR matters, managing employee performance.
• Recruitment & Retention: Oversee recruitment and retention based on customer needs, market conditions, and competitor analysis.
• Compliance: Ensure full compliance with health and safety, legal requirements, and internal processes.
• Peak Planning: Lead preparations for peak periods, ensuring your team and operations are ready.
• Strategic Planning: Develop and manage strategic plans for your region, focusing on client relationships, operational fulfilment, and forward planning to ensure
• Financial Control: Monitor costs and ensure profitability while maintaining budget discipline across all locations.
• Operational Management: Ensure smooth operations across your region, meeting contractual obligations, service level agreements and compliance standards.
• Helping to reduce key business area: Suppotimng our customer, by jointly exploring ways to reduce accident damage, reduce infringements, and maintain the correct levels of behaviour throughout our agency pool.

What We’re Looking For:

• Strong business acumen with excellent communication skills.
• Proven leadership experience, with a proactive and calm approach to problem-solving.
• Analytical mindset to drive operational improvements and performance.
• Ability to manage operational challenges and exceed client expectations.
• Attention to detail.
• Excellent customer service skills and relationships.

Benefits:

• Competitive salary with bonus potential.
• Company car.
• Fuel card.
• Flexible working hours.
• Opportunity to make a significant impact within a well-established company.
• Career progression.

If you are a dynamic, results-driven leader with experience in managing large-scale operations and client relationships, apply today and join Pertemps to help us drive success!

To Apply: Please submit your CV and cover letter outlining your relevant experience and why you’re the ideal candidate for the role.