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- Provide the highest standards of customer service, in person, via email or phone
- Maximise sales at every opportunity through promoting the products and services available
- Be confident and comfortable negotiating day to day
- Complete daily health and safety walk rounds and help maintain the general cleanliness of the site
- Propose ideas for local marketing and assist with recruitment where necessary
- Carry out general administration tasks on our database (i.e. set up customer contracts and debt management)
- Take a flexible approach to working as part of a team or individually
- Take an equal share of responsibility by being a key holder and opening/closing your store
- Coach and develop your sales advisors
- Support your store manager to grow and develop your business
- A “can do” attitude, not afraid of getting stuck into your work
- Management experience demonstrating a lead by example attitude
- Strong listening skills with a genuine desire to help others and learn
- The ability to problem solve whilst building rapport with customers and colleagues
- Excellent prioritisation skills and ability to make decisions
- Enthusiasm and consistency with the ability to work alone or within a team
- Hunger to improve and learn new skills and a flexible approach to your working hours
- Competitive rates of pay reviewed on an annual basis
- Quarterly bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement increasing with service
- Training and support to help you develop a great career with us
- Great pension and share save scheme
- Social events throughout the year
- Family friendly policies to include enhanced maternity, paternity and adoption packages
- Free on -site parking
- Cycle to work scheme and gym discounts
- Vouchers for life events
- Day off to volunteer for one of our charity partners
