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As a result of sustained demand our client is expanding rapidly. We're now on the lookout for talented, ambitious and highly organised Sales Support Coordinator to join their team. If you're skilled in providing sales support or driving client engagement we want to hear from you!
Our client provides specialised laboratory design and build solutions for industries including research, healthcare, and education. Based in North West England, they combine technical expertise with a commitment to exceptional client service, making them a trusted partner in laboratory environments.
Working closely in partnership with the business development team, the Sales Support Coordinator will drive customer engagement from initial introduction to final order, ensuring a seamless client experience throughout. This role involves attending appointments and liaising with sales enablers (design, pre-construction and technical). They will manage the client journey through continuous touchpoints as well as connecting with market influencers to stay up to date with industry trends and share our experience and product knowledge.
Key Responsibilities
- Attend client meetings (in person or virtual) to understand project scope, requirements, and expectations.
- To issue, review and ensure compliance to internal systems all sales proposals and orders confirmations, including all forms of communications.
- To maintain and utilise all data and reporting on Salesforce to underpin efficient and reportable sales opportunities and key influencers, with clear actions visible.
- Guide clients through each stage of the project, from introduction to agreement.
- Maintain close relationships with clients, answering questions, addressing concerns, and securing orders.
- Build and nurture relationships with industry influencers, such as architects and lab specialists, to enhance our client's brand presence.
- Partner with design, pre-construction, and technical to ensure accurate scoping and quoting.
- Finalise commercial terms with clients and hand over the project to operations upon order confirmation.
Key Skills & Experience
- Proven experience of delivering sales support
- Strong organisational skills
- Ideally worked in the construction, laboratory, laboratory design or technical services environment.
- Strong research skills, with an ability to identify and engage decision-makers.
- Excellent communication skills, both written and verbal and the ability to build commercial relationships.
- Self-motivated with a proactive approach to meeting targets and deadlines.
If you're ready to make an impact, thrive in a fast-paced environment and contribute to our client's success, we would love to hear from you! In return for your skills, hard work and commitment, a negotiable remuneration package based on previous experience is on offer as part of a supportive package with immediate starts available. Apply now
