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Our client is a leading wholesale distribution business with a turnover in excess of £150m and employing over 500 staff. They have an opening in their Credit Management department for somebody ideally experienced in dealing with a large customer base.
KEY DUTIES:
- Control specific sections of accounts within the sales ledger as part of a team
- Build relationships with customers and ensure the highest level of service is delivered and maintained and that accounts are kept within Credit Terms
- Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms
- Work with all internal departments in resolving customer discrepancies in a timely manner
- Assist in managing cash allocation correctly as per customer payment advise and instructions
- Maintain accurate and up to date customer details
- Facilitate customer information requests as demanded by customer including statements and document copies
ESSENTIAL REQUIREMENTS:
- Previous credit control preferred, high volume customer service experience with an understanding of the credit fuction would be considered
- Excellent written and verbal communication skills
- The ability to work as part of a team and individually
- Computer literacy in application of Microsoft Word, Excel, Outlook and the ability to pick up bespoke systems
- Self motivated individual with ability to work under pressure
- Customer focused/drive to deliver improved customer satisfaction
- Good organisational skills
- Numerate
Benefits:-
- Holidays increase with length of service
- An additional day’s holiday for your birthday
- Being able to purchase products at discount prices
- Free parking on-site
- Long service awards
- Reward & recognition
- Charity fundraising events
- Opportunity for Educational sponsorship
- Pension scheme
- Death in service scheme
- Employee assistance programme
- Company loyalty scheme
