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Customer service representative
Customer Service Administrator

Customer Service Administrator

HR GO Recruitment

Posted a day ago, valid for 2 days

Deeside, Flintshire CH5 2NR, Wales

£21,000 - £25,200 per annum

Full Time

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Sonic Summary

The position is for a Customer Service Administrator located in Flintshire, with working hours from 9am to 5pm, Monday to Friday.
The salary is negotiable depending on experience (DOE).
Candidates should possess excellent administration skills and meticulous attention to detail, along with educational qualifications demonstrating proficiency at 'A' Level standard.
Key responsibilities include gathering product specifications, pricing orders, managing stock, and resolving customer service issues.
The role requires intermediate Excel skills and involves attending customer visits and meetings with production managers.

Job specification

Position: Customer Service Administrator

Location: Flintshire

Hours: 9am - 5pm Monday - Friday

Salary: £NEG DOE

This is an excellent opportunity to join a well-established manufacturing company, the ideal candidate will have excellent administration skills and meticulous attention to detail.

Duties

Gather information for the product specification and create on the system

Price the order using the customer pricing structure

Attend new job meetings with the production managers

Enter customer deliveries and optimise transport

Calculate the quantity of product required and generate purchase orders

Manage aged stock and aged finished goods stocks

Maintain product control documents

Accurately maintain product specification documents

Provide customer requested information i.e. stock reports etc.

Attend customer visits (on/off site)

Effectively manage customer service issues

Resolve invoice queries

Minimum skill/Qualification requirements:

Educational qualifications that demonstrate proficiency at 'A' Level standard

Excellent IT and analytical skills

Excel - Intermediate level

Please call Nicola at HR GO recruitment on or email

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Customer Service Administrator

Customer Service Representative

Customer Service Representative

Customer Service Representative