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This role of Telesale's Agent is to discover and cultivate new business opportunities through a variety of effective lead generation techniques. This approach will involve telesales, email campaigns, LinkedIn-based networking, follow-ups on marketing efforts, and fostering strong relationships.
Client Details
This established family run company, situated in Chester, is a prominent player in the transport and distribution sector. With a team of over 100 employees, it provides services to a wide range of clients all over the UK and is committed to delivering exceptional customer service.
Description
- Engaging with customers over the phone to provide product information and promote company services.
- Support sales team by booking appointments & building rapport with customers.
- Identifying new business opportunities by understanding customer needs.
- Providing high-level customer service at all times.
- Developing strong product knowledge to provide accurate information to customers.
- Recording customer interactions and transactions, detailing inquiries, complaints, or comments.
- Maintaining customer databases and ensuring all information is up-to-date and accurate.
Profile
A successful TeleSales Agent should have:
- A passion for customer service and a knack for sales.
- Strong verbal communication skills.
- Excellent problem-solving abilities.
- A good understanding of the Transport & Distribution industry.
- The ability to thrive in a fast-paced, team-oriented environment.
Job Offer
- A competitive salary varying from 25-32k - dependent on experience.
- Comprehensive benefits package.
- A collaborative and supportive work environment,
- Opportunities for growth and development within the Transport & Distribution industry.
- Generous holiday leave.
