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We are looking for an experienced individual with good practical knowledge of electrical, battery and petrol operated equiptment to join an established business and be an integral part of the after-sales service team.
We are looking for a multi-talented, hands-on, hardworking individual to fulfil this important role on a permanent basis.
Product Repairs responsibilities:
- Perform repairs/testing for different categories of tools.
- Effective processing of all warranty repairs from receipt to dispatch.
- Identifying common faults and consistently applying relevant solutions to prevent product returns.
- Close communication with the aftersales team and providing related information & technical support.
- Assist in other areas of the workshop and spare parts dept, as required.
- Any other ad-hoc duties, as required.
Experience/Skills required:
Technically minded
- Ability to learn new skills (Inhouse training available)
- Mechanical engineering qualifications or working background would be an advantage
- Excellent communicator on all levels
- Demonstrate problem-solving skills
- Forklift licence desirable, but not essential
- Microsoft Office skills, previous experience with CRM systems
Job Types: Full-time, Permanent
Pay: Negotiable depending on experience
Benefits:
Company pension
- Employee discount
- Life insurance
- On-site parking
Schedule:
9-5 Monday - Friday
Salary - upto 28k depending on experience
