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This is a permanent full-time role - 40 hours per week, Monday to Friday.
Your team of operatives are the face of the company to all our vending customers in the Midlands/South. It is down to you - your recruitment, coaching, development and management of the team - to deliver the high customer standards we set. You need to be an experienced and enthusiastic manager who is a strong team player and knows staff engagement is the key to success.
You will spend approx. 50% of your time with your team spread throughout the Midlands and South to promote maximum engagement, you will be additionally responsible for quality checks and promoting "pride in the position" - raising standards and driving revenue. With the training and support of our Operations Manager, you will have all the back-up you need to succeed.
With a track record in managing a manual team, and working to pre-set KPI’s, you need to be focussed on the numbers and able to show you are on top of:
• Planogram compliance
• Ensuring uniform standards are adhered to
• Routing and visit scheduling
• Ensuring compliance with cash and stock control
• Vehicle checks - stock and cleanliness
• Holiday and sickness management
• Overtime and wage reporting
• Liaising with new installations team
• Quality checks on an ad-hoc basis
• Liaising with the local NHS customers in walk rounds and meetings
• Conducting staff one 2 ones and disciplinaries
• Highlighting and supporting employees who need training
• Conduct interviews with new potential staff
The role requires someone with a full driving licence who is flexible and can work longer at short notice if required.
The candidate will promote our core values of integrity, innovation, responsibility, and teamwork.
What we offer:
21 days holiday (rising with length of service) plus occasional bank holidays
An extra birthday holiday after 6 months service Christmas bonus
Company pension Monday to Friday environment generally - very occasional (if any) weekend work and some bank holiday work - we believe a good work life balance benefits all
