Business Operations Manager

We are looking for a Business Operations Manager to join our Energy Infrastructure Services team on a Permanent or 12 month fixed term contract, based in Derby with Hybrid working.E.ON UK Network Assets Limited is a new E.ON business that will operate as a licensed independent distribution network operator. The business will be regulated by OFGEM and other industry standards. The business has ambitions to secure a sizable market share and be a market leader in the competition in connections market space.

Here's what you'll be doing

This is an exciting opportunity to join a brand new team and in this role you will play an integral part in the establishment and operation of the business.

You will join the project team tasked with developing the business and contribute to setting up the business and leading in its growth ambitions.

As part of the role you will also be responsible for building and leading the Business Operations team and ensuring the operational and administrative activities of the business are efficient and effective.

Main Responsibilities of the role

• A member of the IDNO leadership team.

• Lead the businesses administrative, back office and operational support activities.

• Manage the adoption journey from initial enquiry to energisation.

• Support the IDNO teams in delivering against the business objectives & growth ambitions.

• Manage the IDNO’s MPAS obligations.

• Carry out DUOS (Distribution Use of System) billing.

• Manage and co-ordinate B2B and customer enquiries.

• Maintain the IDNO's asset records.

• Act as the first point of contact for external IDNO enquiries.

• Manage work programmes for the Operations Team.

• Support the IDNO in all regulatory, compliance, safety, health, environment and quality obligations.

What we need from you

• Proven experience in business operations management, preferably within the energy sector.
• Strong leadership, team development skills and stakeholder management.

• Excellent understanding of sales, operations, technical, and regulatory functions.

• Ability to manage complex projects and processes.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Attention to detail and ability to work independently.

• Knowledge of IDNO (Independent Distribution Network Operator) regulations and standards.

It would be great if you have

• Experience with MPAN management and DUOS billing.

• Proficiency in using business operations management software.

• Budget management

Here’s what you need to know

Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings.

In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role.

We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.