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Location: DE56 Belper - Office-based (hybrid working after training)
Transport: Own transport essential
As a Customer Service Administrator, you will be responsible for managing the diaries for a team of surveyors, ensuring appointments are booked efficiently.
Duties:
- Schedule appointments
- Liaise with applicants, vendors, clients, and lenders to ensure smooth communication.
- Maintain strong working relationships with surveyors, ensuring regular contact.
- Optimise surveyors' diaries
- Provide administrative support
- Conduct follow-up calls where necessary
- Identify and escalate priority issues as needed.
Skills & Experience
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience managing multiple tasks and priorities in a fast-paced office environment.
- Excellent verbal and written communication skills.
- Strong time management and prioritisation abilities.
- Strong customer service and relationship-building skills.
- Knowledge of the Property industry desirable
- Experience in diary management.
- Influencing and negotiation skills.
Own Transport required due to location.
24k basic plus Bonus (paid monthly)
Working hours 37.5 per week between 8.00-18.00 on a rota
Must be flexible to work outside of these hours if required (remote based)
Please click to apply or call (phone number removed) opt 3
