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Customer Service Advisor - Workwear / PPE

Pin Point Recruitment
Posted 7 hours ago, valid for 5 days
Location

Derby, Derbyshire DE12FU, England

Salary

£11.53 per hour

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • The Customer Service Advisor position in Derby offers a salary of £11.53 per hour, equating to £22,500 per annum, for a 37.5-hour work week.
  • The role requires a customer service background, preferably in wholesale or product sales, with experience in PPE or workwear sales being ideal.
  • Key responsibilities include connecting with customers, resolving queries, multitasking effectively, and identifying process improvements.
  • Candidates should be punctual, organized, proficient in Microsoft Office, and possess strong problem-solving skills.
  • The company provides a competitive package with benefits such as free parking, a pension plan, and discounts, all within a supportive team environment.

Customer Service Advisor - Workwear / PPE

Derby

£11.53 per hour (£22,500 per annum)

37.5hrs per week

Customer Services Advisors Calling all enthusiastic problem solvers and customer champions!

Our client is seeking an outgoing and motivated individual to join their vibrant Derby branch as a Customer Service Advisor within our stationary and office supplies team.

In this dynamic role, you'll be the bridge between our customers and our internal sales teams, ensuring seamless service that fuels our branch's continued growth.

This role is all about the customer; so, if you like putting them at the centre of everything you do – read on! Here's your chance to:

  • Connect: You'll connect with customers, understand their needs, and build relationships.
  • Build Knowledge: Be the first line of defence for resolving queries, orders, and product information.
  • Become A Pro Multitasker: Can you juggle calls, emails, and internal requests with a smile? Sound like you. This could be your role!
  • Strategic Thinking: Identify efficiency opportunities and champion process improvements that boost our entire team.
  • Collaborate: They are all about teamwork, so expect a supportive and dynamic atmosphere where your ideas are valued.

We want to hear from you if you are:

  • Punctual and organised: Deadlines are your friends, and chaos doesn't faze you.
  • A phone hero: You own the conversation, leaving customers feeling heard and satisfied.
  • A Microsoft Office expert: Spreadsheets and emails are your playground.
  • A results-oriented go-getter: You have a fire and a passion for exceeding expectations.
  • A data-driven problem solver: Numbers sing to you, and you love uncovering insights to improve processes.

Experience needed:

  • Customer service background in a wholesale / product sales background PPE / Workwear sales or customer service experience is ideal!
  • Used to managing expectations – Supplier, customer and internal.
  • Used to dealing with backorders and unexpected delays.

If this sounds like you - then dive into this exciting opportunity! They offer a competitive package with perks like free parking, a pension plan, discounts, and much more. Plus, you'll get a chance to make a real impact in a fast-paced and rewarding environment

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.