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Customer Service Advisor

Morson Talent
Posted 16 hours ago, valid for 6 days
Location

Derby, Derbyshire DE23 8BA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Advisor position is available in Derby for a short-term contract of 3–4 months.
  • The role offers a pay rate of £13 per hour and requires candidates to respond to phone calls and text messages while ensuring excellent customer communication.
  • Ideal candidates should possess a GCSE in English and Maths or equivalent, and while customer service experience is a plus, it is not essential.
  • Applicants should have a friendly demeanor, be organized, proactive, and comfortable handling customer inquiries.
  • Candidates must reside within a commutable distance of DE21 and are encouraged to apply if they are passionate about customer service.

Location: Derby

 Rate: £13 per hourContract: 3–4 Months

Start date: Immediate

We’re on the lookout for friendly and reliable Customer Service Advisors to join our team in Derby on a short-term contract (3–4 months).

What you’ll be doing:

  • Responding to incoming phone calls and text messages
  • Following the customer journey and keeping them fully up to date
  • Liaising with the scheduling team to ensure all customer needs are met
  • Ensuring excellent communication and a positive customer experience at every touchpoint

What we’re looking for:

  • Great communicator with a warm, professional manner
  • Comfortable handling calls and texts with confidence
  • Organised, proactive, and a team player
  • Experience in customer service is a plus but not essential

Requirements

  • GCSE in English and Maths or equivalent
  • Must live in a commutable distance of DE21

How to Apply

  • If you meet the requirements above and you’re passionate about helping people and enjoy working in a fast-paced environment, we’d love to hear from you!

Please note: This role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.