Customer Service Advisor – Inbound Calls 3-month contract, full time £13.03 per hour Pride Park, DerbyAre you ready for a career change?Join our client, Severn Trent Water (STW). We’re looking for passionate individuals to help Severn Trent make a difference for their customers. No experience in the water industry? No problem. STW value the right attitude and are looking for people who want to make an impact. Apply now. ________________________________________ Key Information• Customer-Focused Service: STW prioritise their customers, offering personalized, end-to-end support with no departmental barriers or red tape. • A Unique Culture: Working at STW is like nowhere else. Their supportive and dynamic environment fosters growth and innovation. • Location & Hours: Based in the Derby office (Pride Park), with 37 hours per week, Monday to Friday, 8:00 AM to 6:00 PM. ________________________________________ What We’re Looking For• Customer Interaction: Handle customer inquiries via phone and email, offering tailored solutions. • Problem-Solving: Think on your feet to resolve unique challenges in a fast-paced environment. • Teamwork: Collaborate with colleagues who share a passion for customer service. • Ownership & Empowerment: Take full responsibility for customer issues, making decisions to improve service. ________________________________________ Benefits• Competitive Salary: £13.03 per hour (£25,396.88 pro rata) • Generous Holiday: 33 days (pro rata) • Training & Development: Ongoing support through our ‘Academy’ ________________________________________ How to ApplyReady to join us? Ensure your CV is updated and apply now.
Back to searchCustomer Service Advisor Inbound Calls
Morson Talent
Posted 14 hours ago, valid for 18 days
Derby, Derbyshire DE23 8BA
£13.03 per hour
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The position is for a Customer Service Advisor handling inbound calls on a 3-month contract in Pride Park, Derby.
- The role offers a competitive salary of £13.03 per hour, equating to approximately £25,396.88 pro rata.
- Candidates are not required to have prior experience in the water industry, as the company values the right attitude and a willingness to make an impact.
- The job entails customer interaction, problem-solving, teamwork, and taking ownership of customer issues in a supportive environment.
- The working hours are full-time, 37 hours per week, Monday to Friday, from 8:00 AM to 6:00 PM.
