Customer Service Agent

Customer Service Agent

Derby

12 months Fixed Term Contract

£25,000- £30,000 (doe)

Our client is currently seeking a Customer Service Agent for a 12-month fixed-term contract based on-site in Derby. This is a full-time position, with an ideal start date between late April and early May.

This is an exciting opportunity to work with a global leader in the food service industry.The successful candidate will have previous experience using the HubSpot CRM system.

Key skills and experience:

• Experience with the HubSpot CRM system is essential, you'll play a key role in ensuring data is accurately maintained and up to date.
• Skilled at identifying upselling opportunities and maximising sales.
• Proficient in Microsoft Office, particularly Excel and Outlook, to support role execution.
• Capable of balancing customer needs with business objectives to make informed decisions.
• Positive, adaptable, and proactive in response to technological or other changes.
• Self-motivated with a strong drive for success.
• The ability to learn and develop the usage of Greentree.
• Desirable: previous experience in the food service industry.