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1st Line Helpdesk Analyst

Distinct Recruitment
Posted 21 hours ago, valid for a day
Location

Derby, Derbyshire DE240GE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking a friendly and tech-savvy 1st Line Helpdesk Analyst to join their IT team in Derby.
  • This fully office-based position requires candidates to work Monday to Friday from 8.30 am to 5.00 pm.
  • The role offers a salary of £25,000 per year and includes 25 days of holiday plus bank holidays.
  • Candidates should have basic IT troubleshooting knowledge and be working towards industry certifications like CompTIA A+.
  • Great customer service skills are essential, and a driving licence would be advantageous.

Monday to Friday - 8.30am - 5.00pm, fully office based25 days holiday plus Bank Hols

We’re looking for a friendly and tech-savvy 1st LineHelpdesk Analyst to join this IT team in Derby! If you enjoy solving IT issues and providing top-notch support, this could be the role for you.

You’ll be the first point of contact for IT support, helping colleagues with technical queries, troubleshooting hardware and software issues, and ensuring everything runs smoothly. You’ll also assist with user account setups, remote support, and liaising with third-party vendors when needed.

We’d love to hear from you if you have great customer service skills, basic IT troubleshooting knowledge, and are working towards industry certifications like CompTIA A+. A driving licence would be great too.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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