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Macildowie are seeking a DAC Administrator for a company based in Derby. You will be managing prescription chasing and processing for your territory, through excellent customer service.
Experience within a similar healthcare / medical industry based role is desirable, but not essential.
Salary: Up to £26,000 depending on experience.
Please note that this role is a full-time, on-site position.
KEY RESPONSIBILITIES:
- Manage the prescription chasing
- Manage the prescription processing
- Identifying areas for additional training you may require
- Ensuring delivery of best-in-class customer satisfaction, service and support
- Analysing KPI data to measure own performance and devise new strategies if needed
- Supporting colleagues with prescription chasing or processing when necessary
- Looks for new ways to improve our internal processes in order to drive efficiencies
- Maintaining and ensuring high levels of ethics and integrity in our service delivery
- Building trust and strong collaborative relationships with all departments including the field teams
- Uphold values and desired behaviours
- Support with the training of new joiners to the team
- Support with any other admin duties when required
REQUIRED EXPERIENCE:
- Excellent communication and interpersonal skills
- Ability to network and negotiate with key stakeholders across the business
- Highly organised and efficient
- Excellent understanding of IT systems / packages including CRM
- Positive and can-do attitude; solution-focused
- Flexible and adaptable
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
