HR Operations Specialist

Atlas Recruitment Group Limited

Posted 8 days ago, valid for 5 days

Derby, Derbyshire DE12FU, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The HR Operations Specialist position is a one-year fixed-term contract based in Derby, requiring two days of on-site work each week.
The role involves managing complex HR cases, including payroll issues, escalations, and flexible working queries, while also contributing to process improvements.
Candidates should have at least one year of experience in HR service operations and a good understanding of HR technology and process management.
Familiarity with systems such as Workday, ServiceNow, SAP, and Excel is essential for this position.
The day rate for this role is negotiable and will be discussed during the hiring process.

HR Operations Specialist - Day rate to be discussed, 1 year FTC, office working. Location, Derby (2 days on-site).

Responsibilities:

You will be an SME which will pick up complex cases for example payroll, escalations, shift queries, absences, and flexible working, all while supporting and future proofing process improvements.
Managing Complex HR cases and dealing with customer escalations from engagement through to resolution
Contributing to continuous improvement through identification of recurring queries/new processes/automation/standardisation to simplify, and enhance policies, processes and technologies

Required experience:

Experience and expertise of delivering HR service operations
Good understanding of HR technology and experience of the development and deployment of HR systems
Good understanding of process management and continuous improvement methodologies in an operational environment
Systems/Technologies= experience with Workday, ServiceNow, SAP, Excel
Available for the full 1-year FTC

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