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Job Title: Homelessness Advisor
Location: Derby
Hours Per Week: 37 Hours
Rate of Pay: 17-18 P/H (Umbrella)
Derby Council are currently recruiting for a Homelessness Advisor to join their Housing team.
Main Duties:
- Provide face-to-face service to customers with housing needs, offering advice and support to prevent homelessness and assist with accommodation requirements.
- Complete assessments in line with legislative frameworks, developing personalised housing plans and providing written advice to customers facing homelessness or housing insecurity.
- Collaborate with external agencies and accommodation providers, negotiating positive outcomes and working in partnership with statutory and non-statutory bodies to ensure customer needs are met.
- Support service delivery and best practice, ensuring consistent approaches, adhering to policies, and providing updates to teams and managers, while considering financial and safeguarding implications.
The Candidate Will Have:
- Proven experience in customer service and housing advice, including managing complex cases and developing tailored housing plans to meet individual needs.
- Strong communication and negotiation skills, demonstrated through working with providers, partners, and agencies to secure positive housing outcomes for residents.
- Experience in collaborating with multi-agency teams and adhering to policies related to safeguarding, health and safety, and equality to ensure high-quality service delivery.
Please contact Olivia at (phone number removed), or email
