IT Service Desk Engineer

Syntax Consultancy Limited

Posted a day ago, valid for 6 days

Derby, Derbyshire DE22 3NE, England

£22,000 per annum

Full Time

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Sonic Summary

We are looking for a permanent IT Service Desk Engineer in Derby with a salary of £28,000 depending on experience.
The role involves providing 1st/2nd line technical support to clients across the Midlands and requires a Full UK Driving Licence and access to a vehicle.
Candidates should have experience in system monitoring, error logging, fault-tracking, and IT incident management.
Key technical skills include Windows Server, Active Directory, DNS/DHCP, Group Policies, and Office 365, along with strong problem-solving and customer service abilities.
The position offers benefits such as pension, healthcare, 28 days holiday, and support for IT accreditations, with an ideal start date in November/December 2024.

IT Service Desk Engineer
Derby
Permanent
£28,000 (DOE) + Benefits

We are seeking a permanent IT Service Desk Engineer based in Derby. This role will involve providing technical support to clients across the Midlands. A Full UK Driving Licence and access to your own vehicle are preferred. immediate start, ideally November/ December 2024.

A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.

Key skills, experience + tasks:

• Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
• Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.
• System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.
• IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.
• Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking.
• Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.
• Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.

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