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An exciting opportunity with a growing Commercial Insurance Brokerage in Derby for a Claims Handler. They've built up a great team and they are now looking for someone to work directly alongside the Claims Manager on more technical losses.
This is a great role with a reputable independent broker who are expanding their Claims department to assist a selection of new clients they've secured over the past 12 months.
Daily Responsibilities:
- Taking first notification of loss for a range of commercial claims
- Losses include Motor, Property, Liabilities, PI and Business Interruption
- You will play an important role in the day-to-day handling of commercial insurance claims for a range of clients, ensuring a smooth transition through the process
- You will liaise with insurers to ensure effective claims outcome and smooth handling of the claims in a professional manor
- Maintaining of all claim’s records aligned with the company’s best practices and SLA’s
- Work closely with the Claims Manager to deliver consistently high levels of service
- Preparation of claims reports for review and renewal client meetings
- Handling complaints in line with our company complaints policy
- Support other needs of the business as required from time to time
Required Skills:
- Previous claims handling experience is essential
- Good communication skills and ability to work in a fast-paced and dynamic environment
- Passionate approach to the delivery of market leading customer service
- Experience with Acturis is desirable, however full training will be provided
- Experience is using MS Excel, Word, and Outlook
Salary for the role range from £26,000 to £28,000, plus 25 days holiday (rising with service), pension and free on-site parking. You will be provided with excellent training and full support towards the Cert CII qualifications.
