Operations Manager

Are you ready to take your career to the next level with a role that’s as rich and rewarding as a perfectly brewed coffee? Do you have the right blend of leadership, passion, and drive to ensure that we surpass customer expectations? If you’re a cup above the rest, this could be your perfect pick-me-up!

GXO is currently seeking a driven and talented individual for the role of Senior Operations Manager to join our new Nespresso contract, based at our flagship site based at East Midlands Gateway. You’ll provide clear operational leadership to the team, overseeing 4 operations managers you’ll support the contract manager in creating a culture that drives performance and fulfils customer requirements efficiently, accurately and safely.

This is a full time, permanent role, where you’ll be working Monday to Friday 08:00 – 16:00. However, you will need to be flexible on occasion – this is logistics after all!

Pay, benefits and more:

You’ll be paid a salary of up to £55,500 per annum, depending upon experience. You’ll also receive 33 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Effectively manage your team of Operations Managers, understanding the challenges and successes they have on each shift and giving them all they need to manage their teams
• Liaise and build rapport with the customer to allow for collaborative working and the defining of shared goals and objectives
• Review forecasted volumes, ensuring appropriate resources, staffing and equipment are planned 
• Drive financial performance, control costs and embrace a culture of continuous improvement

What you need to succeed at GXO:

• Previous experience as an Operations Manager within a large, fast-paced warehousing environment
• The ability to effectively lead, coach and develop your team, whilst identifying areas for development and recognising success
• Strong communication skills, engaging your team and developing relationships with other stakeholders, including the customer directly
• Be commercially aware with the ability to transform operational plans into reality

We engineer faster, smarter, leaner supply chains.  #LI-LB2

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.