Admin Assistant(AA) - Band F

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires a court usher to join the busy team on a temporary basis, until the middle of May 2025 initially, with probable extension. 11.44 per hour pay rate

Our client is based in Derby City Centre and offers a great opportunity to work within the courts and gain experience

The role is temporary expected to run until the end of March 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

Successful applicants would primarily be ushering within the court

Duties may include but not be limited to

* Greeting members of the public
* Liaising with judiciary, witnesses, jurors and other court users with professionalism
* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
* Walking jurors to and from court whilst remaining socially distanced
* Preparation of court rooms
* Providing support to all users of the courts, for whom it may be their first time.
* Filing
* Post room duties

Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people

Our client requires the following skills

* Good strong basic admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is 11.44/hr and benefits include holiday pay and pension scheme
Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Derby Crown Courts.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of applicants, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.