Lettings Negotiator

Job Reference: J-0452

Job Title: Lettings Negotiator

Job Location: Derby

Salary: £22,500- £27,000 OTE

Days / Hours: Monday- Friday / 9:00- 17:30

Our client is a leading lettings company based in Derby, dedicated to providing exceptional property management services to both landlords and tenants. With a commitment to professionalism, reliability, and outstanding customer service, they strive to make the lettings process as smooth and efficient as possible.

They are seeking a motivated and enthusiastic Lettings Negotiator to join their dynamic team. As a Lettings Negotiator, you will be responsible for managing the entire Lettings process from start to finish, ensuring a seamless experience for clients. This includes conducting property viewings, processing applications, facilitating sign-ups, overseeing property management, and conducting regular inspections.

Responsibilities:

• Property Viewings: Arrange and conduct property viewings for potential tenants, showcasing the features and benefits of each property.
• Tenant Application Process: Guide prospective tenants through the application process, ensuring all necessary documentation is collected and verified.
• Sign-ups and Contracts: Prepare and facilitate the signing of tenancy agreements and other related documents, ensuring compliance with relevant legal requirements.
• Property Management: Oversee the management of rented properties, including handling maintenance requests, addressing tenant queries, and resolving any issues that may arise during the tenancy period.
• Inspections: Conduct regular inspections of properties to ensure compliance with tenancy agreements and identify any required repairs or maintenance.
• Communication and Customer Service: Maintain excellent communication with landlords, tenants, and contractors, providing prompt and professional assistance throughout the lettings process.
• Marketing and Advertising: Collaborate with the marketing team to effectively promote available properties through various channels, ensuring maximum exposure and attracting quality tenants.
• Compliance: Stay up to date with relevant legislation, ensuring adherence to regulatory requirements and best practices within the lettings industry.

Skills & Requirements:

• Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and maintain positive relationships with clients and colleagues.
• Professionalism: Possess a professional and courteous demeanour, with a strong commitment to providing exceptional customer service.
• Organisational Skills: Ability to manage multiple tasks, prioritize workload effectively, and meet deadlines.
• Attention to Detail: Meticulous attention to detail, ensuring accuracy in paperwork, documentation, and property inspections.
• Adaptability: Ability to work in a fast-paced environment and adapt to changing circumstances.
• Team Player: Strong collaborative skills, working effectively within a team environment.
• IT Skills: Proficient in using relevant software applications, such as property management systems, Microsoft Office Suite, and online marketing platforms.

Preferred, but not required:

• Previous experience in lettings or property management.
• Knowledge of relevant legislation and regulations within the lettings industry.