Group HR & Operations Executive

About Us:

Sort Group is an industry-leading organisation, committed to delivering exceptional operational excellence and HR support across its business divisions. We are seeking a Group HR & Operations Executive to work closely with the Group Head of HR and Group Operations Manager to ensure the smooth running of HR processes and office operations. This role offers an excellent opportunity for someone looking to take the next step in their HR career, combining administrative expertise with facilities management.

Role Overview:

The Group HR & Operations Executive will play a key role in supporting HR processes, onboarding new starters, and maintaining effective office operations across the Group’s UK locations. This role requires excellent organisational skills, discretion, and a proactive approach to ensuring business objectives are met efficiently.

Key Responsibilities:

Human Resources:

• Manage all onboarding processes, including pre-employment checks, right-to-work documentation, and issuing contracts.
• Assist with HR queries, ensuring appropriate action and escalating where necessary.
• Monitor and record employee absences, conduct absence reviews, and support line managers to improve attendance.
• Ensure 1:1s and appraisals are conducted and recorded in line with company guidelines.
• Coordinate employee training programmes, maintaining accurate records of training, certificates, and sponsored agreements.
• Prepare induction plans for new starters, ensuring a smooth first week and quarter.

Office Operations:

• Manage facilities, including regular safety checks, addressing maintenance issues, and liaising with contractors.
• Coordinate health and safety requirements, including training, fire drills, and equipment maintenance.
• Procure office goods and services, including stationery, kitchen supplies, furniture, and gifts.
• Manage contracts for cleaners, insurance, secure waste, and other service providers.
• Oversee annual PAT testing, ensuring building security and safe working environments.

Administration:

• Book travel, accommodation, and meeting spaces as required.
• Attend meetings as minute taker and produce follow-up actions.
• Ensure high standards of professionalism in external interactions and internal communications.
• Promote best practices and look for opportunities to streamline existing processes.

Skills and Experience Required:

• Proven experience as a HR generalist or within a supervisory/team leader role.
• Full, clean driving licence with the ability to travel to various branches across the UK.
• Strong organisational and time management skills, with the ability to prioritise and multi-task.
• Knowledge of office management systems and procedures.
• Excellent verbal and written communication skills.
• High degree of discretion, confidentiality, and trustworthiness.

Benefits:

• Up to £32,000, dependent on experience.
• Opportunities for career progression within a growing and dynamic company.
• A supportive and collaborative work environment.
• Comprehensive training opportunities to enhance your skills.
• Hybrid working structure (on completion of successful probation period).