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This is a hybrid role which will allow you the flexibility of working in the office and at home.
A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.
Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.
You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service.
Key Responsibilities of the Claims Handler role include:
- Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement in accordance with company procedures
- Ensure claims are settled economically and efficiently as possible
- Adhering to your personal authority limits and referring for authorisation above that, if required
- Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided
- Determine and maintain up to date and accurate database of all claimants' details
To be successful in the Claims Handler role you will need to demonstrate:
- Experience within Motor Claims and strong Credit Hire knowledge
- Strong customer service, communication and negotiation skills
- Methodical and accurate approach to work
- Strong attention to detail and natural problem solving abilities
