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Sales Administrator
Up to 27,000 (depending on experience)
Full Time, Permanent
Devizes, Wiltshire (onsite)
Are you a detail-driven individual with a passion for exceptional customer service? Are you looking to join a well establish, market leading company? If so, we might just have the role for you!
Within this role, you will be the driving force behind seamless customer experiences. You'll be at the heart of their operations, managing customer orders, processing various requests, and ensuring you maintain a solution-focused approach.
Responsibilities:
- Streamline order processing for optimal customer experience.
- Provide tailored service by understanding client needs.
- Ensure accurate, timely order fulfillment and proactive communication.
- Maintain professional and empathetic customer interactions.
- Collaborate with internal teams for unified support.
- Provide team coverage and manage shared communications.
- Partner with Sales to resolve issues and improve processes.
- Identify and address process issues, proposing effective solutions.
- Contribute to team improvements through active participation.
Skills and Expereince:
- Excellent communication and interpersonal skills.
- Proven ability to work effectively under pressure.
- A strong commitment to delivering exceptional customer service.
- Effective problem-solving and analytical skills.
- A proactive and solution-oriented approach.
The hours of work for this role are Monday to Friday, 8am to 5.00pm with free onsite parking.
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
