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Customer Support (Scientific)

Network Scientific Ltd.
Posted a month ago, valid for 6 days
Location

Didcot, Oxfordshire OX11 9LT

Salary

£21,000 - £25,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading provider of analytical testing and environmental services is seeking a Customer Service Consultant for their lab in Didcot, Oxfordshire.
  • The role requires prior experience in customer service, ideally in a scientific environment, and a scientific degree or lab experience is highly beneficial.
  • Responsibilities include providing exceptional customer service, handling administrative tasks, and maintaining relationships with clients.
  • This is a full-time, temporary to permanent position, requiring 39 hours of work per week, with a salary of £25,000 per annum.
  • Candidates must be immediately available and possess excellent communication skills, attention to detail, and problem-solving capabilities.

Are you looking to gain some experience in a scientific environment? Do you have great Customer Service Skills?

A leading and successful provider of analytical testing and Environmental services are currently seeking A Customer Service Consultant to join the team at their environmental testing Lab in Didcot, Oxfordshire , on a temp to perm basis. Ideal if you have some prior experience in Customer Service, and some background in a Scientific Environment such as a Scientific Degree or experience working in a lab.

Role Overview

  • Provide exceptional customer service to the company's clients, predominantly via phone and email.
  • Administrative tasks including invoicing , booking sample collections and resolving customer queries.
  • Develop and Maintain relationships with existing customers.
  • Temporary to permanent, Full-time role Monday-Friday. 39 hours per week (Monday-Thursday 8:00am -4:30pm, Friday 8:00am-3:30pm )

Requirements

  • A Background in Science is highly beneficial, this could be from an academic or professional environment.
  • Excellent customer service skills are essential, ideally developed during experience in a similar role.
  • Must be highly motivated, with great attention to detail and problem-solving capability, excellent communication skills and a strong appreciation for the principles of quality and efficiency in a fast-paced environment.
  • Must be immediately available to begin.

In return

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop professionally and progress.

For more information or to apply, please contact Louis Williams.

Due to the volume of applications received on a daily basis, we find it incredibly difficult to respond to each and every one. Should you not hear back from us within two weeks, please assume your application was unsuccessful on this occasion.

Network Scientific is an award-winning science recruitment agency specialising in the provision of temporary, permanent and contract recruitment services to the scientific and related technical industries. We’re an ethical and knowledgeable consultancy passionate about our candidate care.

If you feel this role is not right for you but are interested in other opportunities in the Scientific sector, please take a look at our company website.

Please note that all applicants for this role should be able to prove that they are legally entitled to work in the UK. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.