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- Location: Eye, Suffolk
- Job Type: Full-time
- Salary: On Application
Our client is a leader in the food manufacturing and processing industry with over thirty years of expertise in the design, manufacture, and installation of food conveyor systems.
They are currently seeking a proactive and detail-oriented Spares Coordinator to join their after-sales team.
Day-to-day of the role:- Maintain relationships with existing customers, ensuring their needs are met efficiently.
- Handle customer enquiries via phone or email regarding spare parts.
- Manage the end-to-end sales process for spares, including liaising with customers and suppliers.
- Request quotes from suppliers and process purchases, ensuring the best price and quality.
- Produce and follow up on quotations to convert enquiries into sales orders.
- Maintain high standards of housekeeping within your working environment and engage in continuous improvement activities.
- Communicate effectively with operations across all departments.
- Promote spares sales actively for all contracts and issue priced recommended critical spares lists for all new and recent contracts.
- Perform data entry on our MRP system for subcontracted work.
- Proactively seek new business opportunities.
- Experience in a similar role within the manufacturing/engineering sector.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Exceptional organisational skills and attention to detail.
- Proficient in IT, including Word, Excel, email, and familiarity with MRP systems.
- Ability to work both independently and as part of a team.
- Exceptional time management skills with the ability to meet critical deadlines.
- A positive attitude and a strong desire to learn and grow within the company.
- Free onsite parking.
- Workplace Pension Scheme.
- Death in service cover.
- 25 days holiday plus bank holidays.
- Office-based Monday to Friday work schedule.
If you are motivated and have experience in spare parts sales within the manufacturing/engineering industry, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position.
