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- Professionally answering and directing phone calls.
- Handling and resolving client enquiries efficiently.
- Onboarding new clients and ensuring a smooth transition.
- Managing incoming and outgoing post.
- Supporting the Client Care Team with various administrative duties.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Previous experience in a customer service or administration role is advantageous.
