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Credit Hire Solicitor
Up to £70,000 DOE
Monday-Friday 9am-5pm (hybrid working)
Norfolk region
Our client is currently looking to recruit an experienced Credit Hire Solicitor to join their Complex Credit Hire team based in the Norfolk region.
As an experienced Credit Hire Solicitor, you will have responsibility for and progress a Motor Insurance (defendant) Credit Hire litigated defendant caseload to an effective and satisfactory conclusion for clients, ensuring high levels of service delivery, both internally and externally, whilst maintaining management information under the terms of the client service level agreement. At this level of role, you will possess a higher level of technical knowledge, competence and experience to run a more complex, higher value Credit Hire caseload efficiently. You will be seen as a subject matter expert in your field who leads by best practice and assists in bringing on others within the team.
You will have the opportunity to work within a dedicated Complex Credit Hire team where you will have:
- To proactively manage & progress a complex litigated caseload of Motor Defendant Credit Hire Insurance cases to conclusion.
- To appropriately apply the specific Credit, hire technical principles for the complexity of cases within your responsibility needed to drive the proactive settlement of the case, whilst adding value for the client.
- To have extensive knowledge of liability principles to be able to apply them appropriately to the case.
- To identify any cases which may require further investigation surrounding Fraud indicators.
- Research solutions to problems/issues on cases to develop your own technical knowledge.
- Have knowledge of and work cases in line with all client SLA's for the files within your responsibility.
- Proactive use of case management systems to improve speed of settlement and adding value to the cases, whilst adhering to client requirements.
- Prioritise and organise your work efficiently and effectively to ensure all tasks are completed to specified deadlines.
- Achieve a high standard of financial and overall file performance as identified through KPI's on the Motor Dashboard applying a best practice approach to your file handling.
- Awareness of relevant client strategies and ensure implementation of these on cases.
- Proficient of the Objective Manager system including a full suite of objectives that align to the overall team, PA & PG strategies.
Credit Hire Solicitor experience:
- Previous experience of running a more complex Motor Insurance Credit Hire Litigated Caseload with a proven track record of success both from a financial results and client service perspective.
- Computer literate including proficient use of Microsoft Office.
- Excellent written and verbal communication skills
- The ability to prioritise and manage multiple tasks
- Excellent attention to detail to be able to carefully analyse files and data
- The ability to work well under pressure and to tight deadlines
- Excellent teamwork skills
- Flexibility and adaptability in your attitude and approach to work
- Business acumen and an understanding of the clients' needs
- Demonstrable knowledge of the importance and use of Management Information.
- The ability to build effective professional relationships both with external clients and internal colleagues.
- Excellent negotiation skills
- High level of financial awareness
- Previous exposure to some coaching and development of junior team members.
Are you a dynamic and passionate individual with solid Credit Hire experience gained within a busy and fast paced environment?
If so, we would love to hear from you!
