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Key Responsibilities
NOTE: normal hours are 35 hrs/week
- Organisation and smooth operation of an 8000 sq ft. warehouse housing up to £1M of stock asset. Including:
- Goods in receipt from Hey Girls CIC suppliers (Palletised or Boxed).
- Receive and unpack shipping containers.
- Coordination of the dispatch of Products to Hey Girls CIC customers.
- Purchase of packaging items.
- Develop relationships & partnerships working collaboratively across the Hey Girls team. e.g. Finance, Creative, Contract & Partnerships, Pack & Dispatch.
- Work with the team to drive continuous improvement in logistics processes, internal and external to improve efficiency, ensuring period dignity and value for money.
- Be responsible for the warehouse Health and Safety audits in the Diss Location, implementing remediation actions as needed.
- Provide coaching and line management for a minimum of 4 team members.
General responsibilities
All employees are required to ensure that they:
- Communicate effectively with other team members and provide feedback where necessary.
- Treat all colleagues, customers and suppliers with dignity and respect.
- Maintain records, on NetSuite or SharePoint as appropriate and ensure all related documents are filed in an orderly manner.
- Maintain and update records relating to working practices and procedures for use by other team members.
- Pursue continuing professional development in relation to the role, its duties and responsibilities as agreed through appraisals or at other times.
- Undertake ad hoc assignments from time to time and other duties as requested by management.
- Understand and ensure the full observation of your contract of employment, the company’s operating procedures and policies and its health and safety obligations.
- Have a good understanding of Corporate Social Responsibility and propose ways in which you and your team can make a positive impact.
- Ensure ethical and sustainable values are maintained at all times.
- Ensure Hey Girls Values are adhered to at all times.
Individual Capabilities
- Must have a professional qualification in Warehouse or Logistics Management.
- Customer focused & can-do attitude, continually striving to deliver excellent customer service.
- Must be data driven & numerate with strong analytical skills and excellent attention to detail
- Must be a strong team-worker but also able to work on own initiative
- Flexible collaborative approach and supportive to external and internal stakeholders
- Must be highly organised, self-motivated
- Resilience to work in an agile trading environment.
- High levels of presentation, written and verbal communications skills
