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Due to the remote location of the service, a full driving licence is essential.
You will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach), ensuring that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and centered around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.
About you
- You will be central to ensuring that our customers have an outcomes based safety and support plan in place that meets their aims and aspirations.
- You will support our customers to manage risk and take positive risks to enhance their wellbeing working alongside other support agencies to ensure a holistic approach.
- You will be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures.
- You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability.
- You will support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work.
- You will be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences.
Our ideal candidate will:
- Be a strong advocate for our customers through getting to know them and recognising what they have experienced
- Have relevant experience within this field of work
- Be able to deal with often difficult and complex situations
- Work alongside vulnerable customers
- Support and safety planning experience
More reasons to apply
- 22 days annual leave (pro rata) plus bank holidays
- Retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more)
- Reward and recognition awards
- Free DBS checks
- Cashback Health plan
- Access to Blue Light Card membership fees applies.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy
- Wellbeing programme
Person Specification:
- GCSE Maths and English (Grade 9-4 / A-C or equivalent)
- A full driving licence is desirable
Interview Date: To be confirmed
Apply below today!
