Customer Service & Sales Support Manager

• Customer Service & Sales Support Manager
• Manufacturing Industry
• Doncaster - on-site
• £35,000 - £45,000

Client Details

Page Group are working with an industry leading manufacturer who support customers worldwide. They are no looking for a Customer Service & Sales Support Manager to join them at their Doncaster based offices

Description

• Management of an Internal Customer Service & Sales Support Team
• Drive quotation uptake across the department
• Create an environment that focuses on providing world class service to B2B customers worldwide
• Ensure customers are kept updated on the progress and delivery date of theri orders
• Assign and manage order workloads
• Drive on time in full performance
• Support sales teams with customer support and onboarding
• Work cross functionally wiith various departments including production, warehosue and sales to manage the entire custoemr jounrey
• Provide the team with regular training, development and 1-2-1's

Profile

• Experience managing a similar customer service / sales suppor function
• Experience in a manufacturing envuronment (desirable)
• Ability to motivate and lead others
• Ability to improve processes

Job Offer

• Doncaster based
• £35,000 - £45,000 depending on experience
• Excellent compan benefits