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Job Title: Team LeaderSalary: £29,538 to £32,882
Contract: temporary position with a view to applying for the perm roleLocation: Doncaster
Job Purpose:Join our client’s team to make a real difference in the lives of young people, including those leaving care and unaccompanied asylum seeker children. We provide a wide range of interventions to prevent homelessness and promote independent living skills. As a Team Leader, you will support our operational teams and lead supported accommodation projects to ensure excellent service delivery.
Key Responsibilities:
- Policy Adherence: Stay updated with policies, guidelines, and procedures.
- Project Oversight: Manage supported accommodation projects with the Service Manager's support.
- Support Delivery: Provide strengths-based support and restorative practice, managing a small caseload.
- Resource Allocation: Ensure effective support delivery, addressing housing needs, managing risks, and prioritizing safeguarding.
- Collaboration: Work with service managers, personal assistants, and support workers to place young people safely.
- Staff Management: Provide management and support to support workers, including regular supervision.
- Monitoring: Ensure accurate recording of staff activity and regular review of risk assessments and support plans.
- Performance Management: Follow performance and absence management processes.
- Strength Building: Work with young people to identify and develop areas of strength using trauma-informed tools.
- Income Maximization: Manage arrears and voids, ensuring smooth sign-up and move-in processes.
- Partnership Development: Develop and maintain relationships with partners and agencies.
- Administration: Set up and maintain administration systems and complete quality audits.
- Independent Living Promotion: Encourage resilience and engagement in meaningful activities to prevent homelessness.
- On-Call Duty: Participate in the on-call out-of-hours system.
Knowledge and Skills Summary:
- Communication: Excellent verbal and written skills, with a focus on accuracy and attention to detail.
- Technical Proficiency: Skilled in Microsoft Office and other information systems.
- Self-Management: Ability to plan, prioritize tasks, and consistently deliver results.
- Stakeholder Communication: Effective communication with various stakeholders, including through social media.
- Youth Issues Knowledge: Understanding of issues affecting young people leaving care, at risk of homelessness, and young parents.
- Legislation and Best Practices: Knowledge of Health & Safety, Early Help, Equality & Diversity, Safeguarding, restorative practice, asset-based and trauma-informed approaches.
- Relationship Building: Ability to engage with clients and colleagues, developing supportive professional relationships and challenging poor practice.
Person Specification:
- Approach and Values: Commitment to diversity, inclusion, anti-racism, and supporting clients.
- Knowledge and Skills: Excellent communication skills, proficiency in Microsoft Office, self-management, and knowledge of issues affecting young people.
- Experience: Experience working with young people, providing housing management services, supervising staff, and developing relationships with partner agencies.
- Qualifications: Relevant professional or managerial qualification, valid UK driving license, and language skills (e.g., Urdu, BSL).
- UK drivers' licence
