Internal Relationship Manager - Client Accounts

Internal Relationship Manager – Client Accounts | £30,000 - £35,000 + Bonus

Are you a confident and energised professional with a passion for building and nurturing client relationships? Do you thrive in a role that combines telephone-based engagement with the opportunity to make a real impact?

We’re seeking an Internal Relationship Manager – Client Accounts to join a dynamic team supporting medium-sized clients within the sustainability and environmental services industry. This role is all about re-energising and retaining relationships, ensuring accounts are actively managed and supported to drive client satisfaction and retention.

Key Responsibilities

• Manage a portfolio of approximately 150 clients, focusing on maintaining relationships and ensuring accounts are profitable.
• Re-engage with clients who may have experienced periods of reduced interaction, fostering loyalty and trust.
• Conduct regular telephone outreach to reconnect with clients and identify opportunities to add value.
• Occasionally visit clients who require in-person support, ensuring a strong and personal touch.
• Monitor client accounts to maintain a break-even point, with potential growth as a bonus.

Who We’re Looking For

• Someone confident, energised, and self-motivated with a talent for relationship-building.
• Strong communication skills, particularly over the phone, with the ability to re-establish and maintain long-term connections.
• A background in agriculture, waste management, plant operations, construction, or any related industries where relationship management and retention are key.
• Previous experience in account management or client services is essential.
• Comfortable working from home but able to easily commute to the Doncaster-based office for initial onboarding and training.

If you’re ready to take on this exciting challenge and play a key role in re-energising client relationships within the sustainability and environmental sector, we’d love to hear from you.

Apply now to make your mark and grow with us!

DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals . If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S , Financial ,Engineering, Technical DMA have a portfolio of clients covering numerous sectors : Infrastructure & Construction , Manufacturing , Environmental & Recycling, Business Services, Engineering and Logistics .