- Handle customer enquiries and provide timely, accurate information.
- Manage and maintain customer records and databases.
- Process orders, forms, applications, and requests.
- Coordinate with other departments to resolve customer issues.
- Perform general administrative tasks such as filing, data entry, and scheduling.
- Previous experience in administration and customer service.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.