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Customer Service Advisor
Location:Doncaster, UK
Employment Type:Full-Time
Salary:24,000 per year
Working Hours:Monday to Friday, 9am - 5pm
Job Description
The successful candidate will be responsible for ensuring a positive and seamless customer experience through effective communication and problem-solving skills.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat
- Book Test Drives for customers
- Maintain accurate records of customer interactions and transactions
- Provide product and service information to customers
- Collaborate with other departments to address customer needs and improve service delivery
Requirements
- Previous experience in a customer service role
- Excellent verbal and written communication skills
- Excellent phone manner
- Ability to work independently and as part of a team
- Proficiency in using customer service software and Microsoft Office Package
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
