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Customer Service Advisor

CastleView Group
Posted 2 days ago, valid for 15 days
Location

Doncaster, South Yorkshire DN3 3EE

Salary

£23,504 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is seeking several Customer Service Advisors to join a well-established company with a friendly team.
  • Candidates should be motivated, driven, and possess life experiences that can help them navigate challenging customer situations.
  • The role involves assisting customers over the phone with various broadband tech-related queries, from simple questions to more complex issues.
  • The position offers a permanent PM-only shift with an annual salary of £23,504 and includes flexibility for scheduling breaks and occasional home working.
  • The company provides comprehensive training, career development support, and additional benefits such as discounts on products and a Season Ticket Travel Loan.

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have transferrable skills to success in a Customer Service Technical role.

You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

All training provided

Shifts & Pay:

Permanent PM only shifts

£23504 per annual

What do we offer you?

- A great starting salary

- Huge discounts of products including your Mobile and Broadband - saving you hundreds of pounds every year.

- Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want.

- Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.

To Apply, send an up-to-date CV.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.