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Job Title: Assistant Branch Manager
About You:
In this unique and exciting entry level management role, we are looking for a goal orientated manager with a proven sales track record. The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to help to manage a brand new location in Doncaster.
The ideal candidate will have some retail management/team leading experience and be someone who likes variety and has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated and can manage their own and other’s time effectively.
Storage experience is not necessary, but people management/team leading experience at some level is essential. The key aspects of the role are converting inbound sales enquiries for customers wanting to use self storage, maintaining site standards, people management and administration.
Assistant Managers are responsible for supporting the Store Manager and taking on their responsibilities if they’re away - as well as taking ownership of other crucial aspects of the store and staff.
What we’ll give you...• New Store Bonus Scheme + Genrerous End of Year Bonus Scheme
• Training and development programme• Great bonus scheme• Contributory pension scheme• 30 days holiday, including bank holidays.• Employee 'free perks’ scheme• Additional benefits after a qualifying period
Who we’re looking for...• Likes variety, has excellent communication skills, and can provide exceptional customer service• People management experience and self-motivation• A good level of numeracy and organisation
What you’ll do...
Sales and Customer Serviceo Convert sales and help customers make informed decisionso Achieve sales targets by maximising sales opportunitieso Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind
Supervise and train employeeso Organise rotas, give sales training, delegate tasks and help with employee performance managemento Motivate staff, giving praise when things go well and helping them improve in the areas they need too Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results
Assume responsibility in the Store Manager’s absenceo Develop and grow the store alongside the manager, achieving revenue and growth targetso Take full responsibility for the site when the manager is away, completing reports to give back to them upon their returno Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency
Maintenance and administrationo Take pride in the site and maintain excellent standardso Keep the site safe and healthy for staff and customerso Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awarenesso Promote the store in the local community by networking and liaising with local shops and businesses
Charity Participationo Highly committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity.
Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. Secure a truly wonderful opportunity in an growing business and one, in an industry that will continue to thrive over the years.
We would welcome applicants to call in to discuss the role following their online application.
