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- Managing outgoing and incoming customer calls and emails
- Administer systems for overtime, deductions, anomalies etc.
- General admin duties
- Managing outgoing and incoming customer calls and managing email ordering systems.
- Following up on all enquiries via calls and emails.
- To keep track of timesheets and to collect and record hours from staff
- Administer systems for overtime, deductions, anomalies/ Staff Inductions / Holidays /staff records etc.
- Deal with and manage petty cash
- Stationary ordering / year end Stock take / Paper orders
- Filing / Archiving
- Banking administration
- General admin duties including filing photocopying, scanning and typing
- Updating weekly and monthly spreadsheets
- Deal and liaise with other depots
- Ensure any complaint logged and dealt with by the appropriate person
- Dealing with incoming and outgoing post
- Setting up meeting rooms, catering and drinks
- Reception, signing in visitors checking Identity etc.
- Experience working in a customer service led & administrative role.
- Ability to be organised to prioritise workload
- Excellent communication skills
- Strong interpersonal skills, able to organise, administer, plan and prioritise effectively
- Ability to work under pressure and be flexible in their approach
