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The Company
We are a global supplier of electrical cables and cables accessories, supporting projects across industries including construction and infrastructure, mining, renewable energy, oil & gas. Our portfolio includes a wide range of power, data and control cables manufactured to British and international standards, and we have a successful track record of delivering cable solutions to over 130 countries.
It is Eland Cables unswerving commitment to quality and the reliability of our service, including project logistics and comprehensive technical support, that lets us consistently deliver exceptional results for our customers.
We are currently looking for an enthusiastic, motivated, positive, and friendly person to join the team as a Shift Manager (PM shift) at our Doncaster site.
The Role
Working as part of a small, dedicated team our Shift Manager is vital within the business, accountable for driving process and efficiency through the distribution centre whilst maintaining a positive impact on customer experience. Accountable for engaging and motivating the workforce through effective performance management and development. Achievement of site measurements and SLAs, making sure that our employees are trained adequately and adhering to Health and Safety within the workplace whilst meeting customer demands, ensuring our customers receive their orders on time and with the care and attention that they have come to expect from our brand over the years. This is an exciting opportunity for an enthusiastic and driven individual who is passionate about delivering consistently high standards.
As an experienced people manager, you will be used to working with different characters and understand what motivates individuals to be the best that they can be. You will drive your team of Managers to perform to the highest standards to achieve challenging efficiency targets, enable them to up-skill the operational teams and address any performance challenges, as well as developing your team to excel in all they do.
Our Warehouse is a fast-paced operation so there will often be a need for you to use your initiative, drawing upon your previous management experience to make sound operational decisions. You will be a key point of contact for ensuring that there is sufficient resource to effectively meet Operational demands and for ensuring that any process changes are effectively and efficiently delivered to both new and existing employees. Having a passion for Making a Difference and creating a great first impression for new employees is essential.
Key Accountabilities
Lead a team of direct reports and operatives
Effective resource planning to meet customer ordering patterns
Ensure a proactive response to customer and business needs
Drive the delivery of the required KPIs to meet DC operational plans
Management of holidays and absence
Individual Performance monitoring daily
Effective Performance and Development plans for all direct reports including succession
Identify and meet all operational training requirements
Monthly one-to-one meetings with all direct reports
Management of people issues in relation to performance and behaviours
Lead the team in a positive can-do way to deliver high levels of employee engagement and performance
Daily collaboration with other shift managers to ensure effective handover
Responsible for ensuring process adherence including a focus on quality standards
Adherence with the Quality System to meet the requirements of the businesses and our customers needs and accreditations
Responsible for ensuring appropriate actions are taken to promote Health & Safety in the workplace
Responsible for taking appropriate actions to ensure good housekeeping across all areas
Demonstrate safe working practise and any site specific procedures, observing, coaching and challenging Operatives
Essential Skills
Customer Focused
Excellent people and leadership skills
Ability to motivate, train and develop individuals whilst managing people issues in relation to performance and behaviours
Ability to Succession plan
Ability and knowledge to communicate with stakeholders at all levels
Ability to self-motivate and work on own initiative
Ability to work as part of a team
Computer Literate
Positive, can-do attitude
Key Challenges
Customer Ordering Patterns
Transport Requirements
Process flow continuous improvement
Collaboration with other
Bespoke customer requirements
Meeting headcount targets whilst maintaining an efficient operation
Success Measures
Same day ship
Customer NCR reduction
KPI targets met
Process flow evident
Benefits
Competitive Salary
45 hours per week, flexibility required as some weekend working is required
Option to join pension scheme after initial 3 months
20 days holiday plus bank holidays
Training provided
Onsite parking
