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Position: Parts Advisor, Office-based
Schedule: Full-time, Monday to Thursday (8:30 AM - 5:30 PM), Friday (8:00 AM - 4:30 PM)
Are you an experienced professional in the automotive industry looking for a new challenge? Our client is seeking a skilled Parts Advisor to join their dynamic aftersales team. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and efficient parts management.
Key Responsibilities:
- Sourcing & Quoting: Efficiently source and provide quotes for a variety of garage equipment spare parts.
- Sales Process Management: Manage the end-to-end sales process, including customer communication and coordination with suppliers.
- Warranty Management: Handle warranty processes to ensure timely resolutions.
- Customer Service: Deliver exceptional support, handling inquiries and maintaining strong relationships.
- Timely Delivery: Meet Service Level Agreements for prompt delivery of parts.
What's on Offer:
- Competitive Salary: An attractive compensation package.
- Stable Work Environment: Office-based role with a consistent schedule.
- Professional Growth: Opportunities for training and career progression.
- Employee Benefits: Including a pension scheme and other attractive perks.
Ideal Candidate Profile:
- Experience: 3-5 years in a similar role, preferably in the automotive or engineering sector.
- Skills: Strong customer service and organizational skills, with the ability to multitask effectively.
- Team Player: Capable of working collaboratively within a team and supporting colleagues as needed.
Communication Expectations:
- Over-communication is valued: Provide detailed context.
- Promptness: Timely and clear communication is essential.
Why Apply?
If you're a detail-oriented professional with a background in spare parts sales or a related field, this is an excellent opportunity to join a respected company and make a significant impact. Don't miss out on this chance to advance your career and work in a supportive, growth-oriented environment.
